Breakfast Server - Tavola (Part-Time)

Sea Island Company; Sea Island (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

Sea Island Company, located in Sea Island, Georgia, is seeking candidates with a background in luxury service to deliver exceptional dining experiences. Responsibilities include preparing service stations, serving food and beverages, and maintaining high standards of guest satisfaction.

Candidates should exhibit a positive attitude and be detail-oriented while effectively managing multiple priorities in a fast-paced environment. Flexibility in working hours, including weekends, evenings, and holidays, is essential.

Qualifications

• Previous service experience in a luxury hotel, resort or fine dining restaurant preferred.
• Must be at least 18 years of age.
• TIPS certified preferred.

Responsibilities

• Maintain a passing score on written and verbal food and beverage tests.
• Prepare station for service prior to guest arrival.
• Serve food and beverage items according to prescribed procedures.
• Monitor diners' satisfaction frequently.
• Attend all scheduled employee meetings.

Skills

Service experience in luxury hotel or fine dining

Familiarity with restaurant POS systems

Positive attitude

Detail-oriented

Ability to adapt to changes

Job description

Minimum Requirements

• Previous service experience in a luxury hotel, resort or fine dining restaurant preferred
• Familiarization with restaurant POS systems preferred
• Must be at least 18 years of age (Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)
• TIPS (Training for Intervention Procedures) certified preferred
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities

• Maintain a passing score on written and verbal food and beverage tests
• Prepare station for service prior to guest arrival, including the supplying of side stands, setting and inspection of all tables for cleanliness, and correctness of settings
• Serve food and beverage items according to prescribed procedures
• Monitor diners' satisfaction frequently and anticipate needs without requiring direction
• Communicate continually with Servers Assistant, Chefs, and Supervisor/Manager on duty in order to deliver food in a timely fashion and execute a smooth flowing dining experience for guests
• Answer any questions guests may have about Sea Island or the area to the best of one's ability
• Clear courses according to correct procedures and remove items from tray stands to Kitchen where items are properly deposited
• Accurately summarize meals served for reporting purposes per established procedure
• Reset tables as needed
• Learn the names and personally recognize our regular guests and members
• Record and bill orders accurately into the register system and process payments using guest/member cards
• Properly obtain completed guest checks bearing all required information
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to lift, carry, pull and push up to 30 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy