Breakfast Server- Marriott Chicago

The Ghoman Group; Hoffman Estates (IL); On-site; USD 17,000 - 28,000; Full time

Job summary

Marriott Chicago Northwest is seeking a Breakfast Server to join our hotel dining team. You will greet guests, take beverage and food orders, and provide friendly, efficient service in a fast-paced breakfast environment.

Responsibilities include maintaining knowledge of menu items, serving professionally, and ensuring accurate billing while upholding Marriott standards and a welcoming guest experience.

Qualifications

• High school diploma or equivalent.
• Previous hospitality experience preferred.
• Knowledge of food safety guidelines.
• Ability to lift up to 50 pounds.
• Ability to stand for extended periods.
• Good organizational and verbal communication skills.
• Friendly, service-oriented demeanor.
• Flexible to work weekends and holidays.
• Ability to work shifts.

Responsibilities

• Take food and beverage orders from guests and relay to kitchen staff.
• Maintain knowledge of menu items and daily specials.
• Serve food and drinks professionally and courteously.
• Set and reset tables; clear and sanitize as needed.
• Ensure proper table hygiene and stock condiments.
• Assist with cleaning duties and store readiness.
• Ensure guests are correctly billed and payments processed.
• Provide outstanding customer service to ensure dining satisfaction.

Skills

Verbal communication

Customer service

Multitasking

Organizational skills

Attention to detail

Friendly demeanor

Education

High school diploma or equivalent

Job description

Job responsibilities

We are looking for a friendly and attentive Breakfast Server to join our team. The Breakfast Server responsible for providing high-levels of customer service to all restaurant guests by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The Breakfast Server will perform customer service duties in a friendly and professional manner at all times, and ensure that the customers have an enjoyable dining experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures.

Marriott Chicago Northwest 4800 Hoffman Blvd Hoffman Estates, IL 60192

• Joining: Immediately !!!
• NOTE - The interview is in-person only. No virtual hirings.

Breakfast Server Responsibilities

• Take food and beverage orders from guests and ensure these are given to the appropriate person to execute (i.e. kitchen staff, etc.).
• Maintain familiarity with the composition of all menu items, including items available at the bar.
• Serve food and beverages in a professional, courteous manner in accordance with company standards.
• Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements.
• Clean and refill condiment sets for each table.
• Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair.
• Ensure storerooms are adequately stocked.
• Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed, yet allowing guests to finish their meals without feeling rushed.
• Ensure that customers are correctly charged, present the bill, and take payment from the customer, in accordance with the procedures of the establishment.
• At all times be aware of and practice good customer service, assisting the guest in any way which does not adversely affect other customers.

Job Qualification

Breakfast Server Responsibilities:

• High school diploma or equivalent.
• Previous experience in the hospitality industry, preferably within a similar role.
• Sound knowledge of food safety guidelines.
• Ability to lift up to 50 pounds without assistance.
• Ability to stand for extended periods of time.
• Capacity to work in a fast-paced environment with minimal supervision.
• Excellent organizational, multitasking, and verbal communication skills.
• Attentive to detail.
• Friendly, service-driven disposition.
• Ability to work shifts, over weekends, and on public holidays, as needed.