Breakfast Server: Guest-First Service + Day-1 Benefits

AC Hotel Ann Arbor Downtown; Ann Arbor (MI); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Insurance from DAY 1

PTO from DAY 1

Holiday pay from DAY 1

401(k) after 30 days

Hotel discounts

Travel discounts

Professional development and promotion

Job summary

First Hospitality seeks friendly Restaurant Servers to deliver attentive, engaging service within the AC Hotel Ann Arbor Downtown. You will know the menu thoroughly and guide guests with recommendations, creating memorable dining experiences.

Responsibilities include preparing service spaces, taking accurate orders, and maintaining guest satisfaction while upholding restaurant standards. This role offers fast-paced environment with growth opportunities and employee discounts.

Qualifications

• Experience in guest service or dining.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced hotel restaurant environment.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Customer service

Verbal communication

Written communication

Hospitality

Job description

First Hospitality seeks friendly Restaurant Servers to deliver attentive, engaging service within the AC Hotel Ann Arbor Downtown. You will know the menu thoroughly and guide guests with recommendations, creating memorable dining experiences.

Responsibilities include preparing service spaces, taking accurate orders, and maintaining guest satisfaction while upholding restaurant standards. This role offers fast-paced environment with growth opportunities and employee discounts.