Breakfast Server

Lm Services Corporation Group; Bridgeton (MO); On-site; USD 19,000 - 20,000; Full time

Job summary

Lm Services Corporation Group at Embassy Suites in Bridgeton, MO is seeking a friendly and professional server to provide food and beverage service, take and deliver orders, and ensure a high level of guest satisfaction. You will greet guests, upsell items, handle POS transactions, and maintain compliance with liquor regulations.

Responsibilities include accurate order entry, attention to detail, timely service, and teamwork with kitchen and bar staff.

Qualifications

• Greet guests promptly and in a friendly manner.
• Record food and beverage orders accurately and repeat back to guests.
• Upsell desserts, drinks, and promotions with product knowledge.
• Use POS system to enter orders and handle payments.
• Follow liquor regulations and ensure guest safety and satisfaction.

Responsibilities

• Check station before, during and after shift for proper setup and upkeep.
• Greet guests and address them by name using proper etiquette.
• Record orders accurately and verify with guests.
• Input orders in POS and communicate modifications (allergies, diets).
• Deliver food promptly and ensure correct and complete presentation.
• Upsell desserts and after-dinner drinks.
• Process transactions accurately and handle cash/credit vouchers.

Skills

Greet guests

Upsell with knowledge

Record orders accurately

POS system proficiency

Customer service

Tools

POS system

Job description

Job Details

Job Location: Embassy Suites - Bridgeton, MO 63044

Salary Range: $14.00 - $14.25

POSITION SUMMARY

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

EXAMPLES OF DUTIES

ESSENTIAL FUNCTIONS

• Check station before, during and after shift for proper table set-up, teardown, and upkeep.
• Greet guests promptly and in a friendly and courteous manner. Address the guest by name every time using 4Core. Upsell with knowledge of liquor, beer, wine, apps, dinners, desserts, and restaurant promotions
• Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket.
• Ability to use POS system to accurately provide kitchen and bar with guests order. Able to denote special modifications like allergies, diets, etc.
• Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Lift trays weighing up to 30 pounds.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages at as necessary and check with guests for overall satisfaction.
• Offer and upsell dessert to every guest and offer after dinner drinks and coffee.
• Promptly present accurate guest check and accurately process cash, credit card and/or voucher transactions.

SUPPORTIVE FUNCTIONS

• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
• Help in clearing and resetting tables.
• Perform all assigned Pre and Post shift side work
• Perform any general cleaning tasks using standard property cleaning products to adhere to health standards.
• Assist in the dining room and other duties as assigned, including cross‑training.
• Report any suspicious persons or activities to a supervisor immediately.
• Discover and responds to customer needs.
• Maintains regular and consistent attendance and punctuality.
• All other duties assigned by manager.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

• The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and all menu items and accompaniments.
• Ability to remember, recite and promote the variety of menu items.
• Basic knowledge of the English language sufficient to understand inquires from customers and communicates preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processed within the property.
• Ability to operate a keyboard to input Point of Sale procedures to pre‑check, input order and close out the check.
• Ability to operate beverage, toast equipment.
• Ability to transport a maximum of 50 pounds on a continuous basis.
• Ability to operate a cash register and demonstrate knowledge of cash handling procedures.

Qualifications