Breakfast & Lunch Server
Jay Peak
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Benefits offered by this job
Job summary
Jay Peak in Vermont is seeking a Breakfast & Lunch Server for part-time to full-time seasonal work in a dining room.
The position offers a base wage with tips, a friendly team, and opportunities to grow within a resort environment. Benefits include sick time and season passes; a strong guest-service focus is essential.
Qualifications
- High school diploma or GED required or equivalent combination of education and experience.
- Ability to read and interpret safety rules and procedures.
- Ability to speak effectively before groups of customers or employees.
Responsibilities
- Takes food and drink orders and enters them into the POS.
- Provides friendly, courteous service to guests and ensures guest satisfaction.
- Knowledge of food, beer, wine and alcohol menus; make recommendations.
Skills
Education
Tools
Job description
This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co‑workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members.
We strive for an authentic, community driven Resort that derives its vitality from the on‑mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation.
We take the notion of turning jobs into careers very seriously. Working full time in the snowsports resort business can be the holy grail for some. We want those folks here and we’ll work with you to get you where you want to be. It’s not for everyone but we’re not looking for everyone‑we’re looking for you.
- 401k program with employer match
- Accrued sick time for all employees
- Opportunities for Medical, Dental, Vision & Paid Vacation benefits
- Remote work and/or flexible schedules for some positions
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches, family events, and parties
Breakfast & Lunch Server
Jay, VT
Part Time to Full Time
Food & Beverage
Entry Level
The Server takes orders for and serves meals to patrons in the dining room in a professional, friendly and courteous manner while performing the following essential duties and responsibilities.
- Takes food and drink orders and enters them into the POS for transmittal to the kitchen staff.
- Engages with guests in a friendly manner and ensures excellent guest service (ie. making eye contact).
- Possesses a knowledge of the food, beer, wine and alcohol menus with the ability to make suggestions.
- Makes recommendations and memorizes/presents food and beverage daily specials.
- Follows and enforces allergy policies and protocols.
- Ensures guests receive proper order and are enjoying their meals.
- Takes proper action to identify any problems and provide resolution.
- Prepares checks and collects payment appropriately and accurately.
- Prepares dining and seating areas by cleaning and ensuring service areas are stocked.
- Removes tableware between courses and resets tables for next course.
- Clears tables, floors and windowsills after guests leave and resets them for next guests.
- Maintains side work throughout shift and vacuums/cleans restaurant as needed.
- Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.
Supervisory Responsibilities
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Point of Sales and Order Processing software.
Must be certified by the Vermont Department of Liquor Control (every 2 years) preferred. Opportunity to attend the seminar will be provided in some cases.
Ability to speak and understand the French language is preferred. Excellent customer service skills required. Must have the ability to multi‑task and maintain focus/composure in a fast‑paced environment.
Must be available to work nights, weekends, holidays and fill in as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles.
The noise level in the work environment is usually loud.
We’re a team of good‑natured folks at the heart and soul of a growing resort community. Our co‑workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on‑mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone‑we’re looking for you.
- Wage: $7.21 plus gratuities
- Paid Sick Time
- 401k program eligibility with employer match after a year of employment with 1,000 hours of service
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches, family events, and parties
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com.
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