Breakfast Host

Homewood Suites by Hilton Milwaukee Downtown; Milwaukee (WI); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Insurance enrollment from Day 1

Paid time off from Day 1

Holiday pay from Day 1

401(k) enrollment after 30 days

Hotel discounts

Travel discounts

Zusammenfassung

First Hospitality in Milwaukee is seeking a Breakfast Host to deliver attentive buffet and tableside service for breakfast guests. You will be proactive in guest needs, engaging, service-oriented, and creative in problem solving to exceed guest expectations.

You will maintain breakfast area cleanliness, stock supplies, and coordinate with the restaurant team to ensure smooth service and adherence to safety standards. This role offers growth opportunities within a hospitality-focused company.

Aufgaben

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Engage with guests to identify needs and ensure satisfaction.
• Communicate special needs and take ownership to resolve guest challenges with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift.
• Maintain professionalism consistent with restaurant and company expectations.
• Know and communicate emergency procedures; assist guests in emergencies.
• Take on additional tasks as assigned by restaurant leadership.

Jobbeschreibung

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job…

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests. Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success factors…

• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Source: Hospitality Online