Breakfast Experience Host

mcrhotels.com; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Springhill Suites Charlotte Southwest is seeking a Breakfast Attendant to ensure a smooth and welcoming breakfast service for guests. You will help maintain spotless dining areas, set up buffets each morning, and assist with kitchen cleanliness while upholding food safety standards.

Ideal candidates have hospitality experience, a positive attitude, and the ability to follow guidelines under a varied schedule that may include evenings, nights, weekends, and holidays.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Table Manicure: Breakfast room tables should be cleared and properly sanitized after each guest departure and prepared for the next arriving guest.
• Consistent Set-up: Breakfast buffet area should be set each morning according to specified requirement by each hotel, or brand directive.
• Kitchen Checklist: The kitchen should be fully cleaned in accordance with the checklist provided each day upon completion of the breakfast period.
• Food Safety: All food safety measures should be followed daily in accordance with local health codes, per the approved breakfast standards checklist.
• Buffet Management: Buffet area should be kept well stocked and clean until the end of the breakfast period.

Skills

Hospitality experience

Positive attitude

Guidelines adherence

Stress management

Active listening

Clear communication

Hospitality service

Age 18+

Flexible scheduling

Punctuality

Team player

Job description

Springhill Suites Charlotte Southwest is seeking a Breakfast Attendant to ensure a smooth and welcoming breakfast service for guests. You will help maintain spotless dining areas, set up buffets each morning, and assist with kitchen cleanliness while upholding food safety standards.

Ideal candidates have hospitality experience, a positive attitude, and the ability to follow guidelines under a varied schedule that may include evenings, nights, weekends, and holidays.