Breakfast Experience Specialist: Guest Service & Setup

Fairfield Inn & Suites - Charlotte University Research Park; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Hotel Discounts Worldwide

401(k) with immediate match

Double Time for Holidays Worked

Paid Time Off

Job summary

Fairfield Inn & Suites - Charlotte University Research Park is seeking a Breakfast Attendant to start the day with guests in mind. You will set up, maintain, and clean the breakfast area, greet guests warmly, restock items, and ensure compliance with food handling standards throughout your shift.

The role requires staying organized, being calm under pressure, and providing friendly, efficient service to create a memorable guest experience during breakfast hours.

Qualifications

• Knowledge of food service regulations.
• Strong customer service and interpersonal communications skills.
• Able to lift and carry heavy trays.
• Able to stand for long periods.
• Able to work in fast paced environment.

Responsibilities

• Coordinate day-to-day breakfast activities and ensure food handling complies with regulations and brand standards.
• Prepare and replenish breakfast items for the start and throughout service hours.
• Greet guests with a smile and engage them to ensure a memorable experience.
• Maintain inventory of food supplies and assist with orders as needed.
• Assist with setup, service and breakdown of breakfast and meeting spaces.
• Inspect kitchen and dining areas for cleanliness and proper setup.
• Maintain knowledge of equipment use and maintenance.
• Ensure storage areas are tidy and well-stocked.
• Clear and reset counters and tables after guests.
• Respond to guest requests promptly and courteously.
• Collaborate with hotel team to deliver exceptional service.

Skills

Customer service

Food safety knowledge

Communication

Stand for long periods

Lifting heavy trays

Job description

Fairfield Inn & Suites - Charlotte University Research Park is seeking a Breakfast Attendant to start the day with guests in mind. You will set up, maintain, and clean the breakfast area, greet guests warmly, restock items, and ensure compliance with food handling standards throughout your shift.

The role requires staying organized, being calm under pressure, and providing friendly, efficient service to create a memorable guest experience during breakfast hours.