Breakfast Concierge Attendant

Bardessono; Las Vegas, Northern (NV, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Embassy Suites by Hilton Las Vegas is seeking a Breakfast Busser to warmly greet guests and assist in the concierge lounge. You will support hotel operations by liaising with departments, handling reservations, and following up on special requests.

The role requires strong communication, excellent customer service, and the ability to work with discretion in a fast-paced environment during a morning shift. This full-time, on-site position is based at 4315 University Center Drive, Las Vegas.

Qualifications

• Strong communication skills, both verbal and written.
• Proven customer service skills and ability to be resourceful and creative.
• High work ethic and self-initiative.
• Ability to maintain staff and guest confidentiality at all times.
• Focus and maintain attention to tasks and complete work on time.

Responsibilities

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggesting hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Skills

Strong communication

Customer service

Self-initiative

Discretion

Attention to detail

Job description

Embassy Suites by Hilton Las Vegas is seeking a Breakfast Busser to warmly greet guests and assist in the concierge lounge. You will support hotel operations by liaising with departments, handling reservations, and following up on special requests.

The role requires strong communication, excellent customer service, and the ability to work with discretion in a fast-paced environment during a morning shift. This full-time, on-site position is based at 4315 University Center Drive, Las Vegas.