Breakfast/ Brunch Server

Hireology; Asheville (NC); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Hilton Team Member benefits

Job summary

Raines Co. - Your Future is Now! is seeking a server to provide fast, friendly service and upsell menu items at Hilton-brand standards in our hotel dining spaces.

The role requires weekend morning availability and experience in Front of House with POS systems; high school diploma or equivalent is expected. Training includes maintaining a clean area and collaborating with bar staff to ensure guest satisfaction.

Qualifications

• Two years’ experience as server in hotels, restaurants, or related fields.
• Front of House proficiency.
• Proficient in POS Systems.
• Minimum High school diploma, GED or equivalent.

Responsibilities

• Greet guests, explain menu items using concise language.
• Listens and responds to guests’ needs.
• Suggestively sell menu items (appetizers, drinks, entrees, desserts).
• Relay orders to kitchen accurately and timely.
• Deliver orders and check guest satisfaction during the visit.
• Assist bartenders or other servers when needed.
• Maintain cleanliness and comply with health and safety regulations.

Skills

Guest service

Upselling

POS systems

Time management

Team assistance

Education

High school diploma/GED

Tools

POS Systems

Job description

Raines Co. - Your Future is Now!

Position Summary: The Server provides fast, friendly and efficient service by suggestively selling menu items, taking orders and ensuring guests receive great service throughout their meal and collecting payment. Consistently meets and exceeds Hilton brand standards of service.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Hilton Team Member benefits are available for all employees.

Essential Job Functions

• Must have weekend morning availability to be considered for this position. Shifts start between 6:30 am - 8 am.
• Greet guests, explains menu items/specials using concise and descriptive language
• Listens and responds to guest’s needs
• Suggestively sells menu items to include appetizers, drinks, entrees and desserts
• Promptly and accurately relays guest orders to kitchen staff
• Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
• Returns to the table throughout the guest’s visit to ask if they are satisfied, check for refills, clear items as needed from the table and deliver guest check when appropriate
• Assist bartenders or other servers as needed
• Performs side duties such as cleaning, rolling silverware, setting tables, sweeping, etc
• Maintains restaurants/station in a clean and presentable manner at all times
• Complies with all health and safety regulations

Experience and Education:

Two years’ experience as server in hotels, restaurants, or related fields

Prior experience as server, busser, runner, host(ess) preferred

Front of House proficiency

Proficient in POS Systems

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.