Breakfast Attendant - SpringHill Suites Eau Claire

Coury Hospitality; Wisconsin; Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Coury Hospitality is seeking a Breakfast Attendant to create a welcoming morning experience for guests. You will set up and maintain the breakfast service, greet guests, and ensure a clean, safe, and attractive dining area.

This role requires strong customer service, attention to detail, and the ability to work efficiently in a fast-paced environment with a team. Prior hospitality or food service experience is a plus.

Qualifications

• English communication is required to interact with guests and team members.
• Strong customer service skills with a guest-focused approach.
• Ability to work accurately in a fast-paced breakfast service.
• Knowledge of food safety and sanitation practices.
• Maintain a professional appearance and demeanor at all times.
• Ability to address guest concerns promptly and courteously.
• Work independently and as part of a team to ensure smooth service.
• Maintain excellent attendance and punctuality.

Responsabilités

• Greet guests in a friendly, professional manner to start their day.
• Set up the breakfast buffet and ensure items are stocked and presented well.
• Monitor food levels and replenish to maintain quality throughout service.
• Keep the breakfast area clean, organized, and sanitary.
• Assist guests with special requests and dietary needs.
• Clear tables and reset for incoming guests in a timely manner.
• Restock breakfast supplies and report maintenance or safety issues.
• Assist with light kitchen duties and food preparation as needed.

Connaissances

English communication

Customer service

Attention to detail

Food safety

Professional appearance

Guest concerns handling

Teamwork

Punctuality

Description du poste

Position Summary

This is a highly visible role that has a direct impact on creating the guest experience. The Breakfast Attendant is responsible for setting up, maintaining, and breaking down the daily breakfast service while ensuring a welcoming and enjoyable dining experience for guests. This role requires a high level of customer service, attention to detail, and the ability to work efficiently in a fast-paced environment.

DEPARTMENT

Food & Beverage

REPORTS TO

Food & Beverage Manager

STATUS

Non-Exempt

Responsibilities

• Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
• Greet all guests in a friendly and professional manner, ensuring a positive start to their day.
• Set up breakfast buffet and ensure all food items are stocked and presented attractively.
• Monitor food levels and replenish as necessary to provide a consistent and high-quality experience.
• Maintain cleanliness and organization of the breakfast area, including tables, counters, and service stations.
• Ensure food safety and sanitation standards are met, including proper storage and temperature control.
• Assist guests with any special requests or dietary needs, ensuring excellent customer service.
• Clear tables promptly and reset for incoming guests.
• Restock and organize all breakfast-related supplies.
• Report any maintenance or safety concerns to management immediately.
• Assist in kitchen duties, including dishwashing and light food preparation as needed.
• Follow all company policies and procedures, including health and safety regulations.
• Work closely and cooperatively with other team members to ensure a smooth and efficient breakfast service.
• Perform other duties as assigned.

Knowledge, Skills, And Abilities

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Strong customer service skills with a commitment to guest satisfaction.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of food safety and sanitation practices.
• Professional appearance and demeanor.
• Ability to handle guest concerns in a polite and efficient manner.
• Ability to work independently and as part of a team.
• Must be able to maintain excellent attendance and punctuality.

Experience

• Customer service experience preferred.
• Previous experience in food service or hospitality is a plus.

Physical Demands

• Must be able to stand for long periods of time.
• Ability to lift, push, or pull up to 30 lbs.
• Frequent bending, stooping, and reaching.
• General food service environment with moderate physical activity.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.