Breakfast Attendant - SpringHill Suites Anchorage Midtown

SpringHill Suites Midtown; Anchorage (AK); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality establishment as a Breakfast Attendant! In this engaging role, you will be responsible for ensuring that guests enjoy a delightful breakfast experience by preparing and replenishing food items, maintaining cleanliness, and providing excellent customer service. This position offers an opportunity to work in a fun and fast-paced environment where your contributions are valued. With a focus on guest satisfaction and teamwork, you will play a crucial role in creating a welcoming atmosphere for all guests. If you are passionate about hospitality and enjoy interacting with people, this is the perfect opportunity for you!

Benefits

Medical, Dental and Vision coverage

Life Insurance

Paid personal time off

Leadership and Management Training Programs

401K Retirement Plan

Discounted room rates

Access to voluntary benefits

Qualifications

• Ability to communicate effectively with guests and co-workers.
• Knowledge of food safety and sanitation guidelines.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Prepare and replenish food items for breakfast service.
• Clear and clean tables, ensuring guest satisfaction.
• Maintain cleanliness of work areas and adhere to safety standards.

Skills

Effective communication

Food safety knowledge

Ability to handle guest issues

Time management

Ability to work in a fast-paced environment

Job description

Breakfast Attendant

Position Purpose:

Responsible for stocking food and service ware for breakfast buffets and clearing tables during the complimentary breakfast period to ensure guest satisfaction.

Must be available to work weekends

The Benefits of Being Part of OUR Family:

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discounts in pet insurance, cell phones, Travel & Entertainment, and Health & Wellness programs.

EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS

• Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables.
• Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.
• Clear and clean tables as they become available; wash utensils, china, etc.; clean up spills; remove trash; replenish guest tables and self-service stations as needed.
• Clean work areas and floors (sweep, mop, or vacuum) for appearance and safety.
• Adhere to all Marriott specifications to the brand.

SUPPORTIVE FUNCTIONS

• Perform additional tasks to include returning reusable foods to storage, cleaning and draining all machines and equipment, and assisting the Comp. Breakfast Cook.
• Make supply list for the next day and complete inventory reports.
• Attend required meetings.
• Follow hotel standards for safety and security.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
• Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
• Ability to maintain perspective and composure in demanding business situations such as an irate guest, rush of cleaning, or being short-staffed.
• Ability to divide attention among several tasks going on at one time.
• Ability to work cooperatively with others to achieve group work goals.
• Ability to effectively deal with guest issues and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Ability to arrive to work on time and when scheduled.
• Ability to stand on feet up to 7 hours a day and work in a fast-paced environment.

NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.