Breakfast Attendant (Friday.Sat.Sun)

ROCKVILLE PADONIA ENTERPRISES LLC; Cockeysville (MD); On-site; USD 26,000 - 34,000; Full time

Job summary

Baywood is seeking a guest-focused team member in Maryland to deliver safe and memorable food and beverage experiences. The role involves friendly guest service, inventory management, and strict adherence to health and safety standards.

You will help prepare and present food and beverages, keep dining areas clean, and collaborate with teammates to ensure smooth service. The ideal candidate has a high school diploma, is certified in food safety, and can read labels and instructions.

Qualifications

• High school graduate or equivalent preferred.
• Food Handlers Certification/Training preferred
• Ability to read and understand packaging labels and preparation instructions.

Responsibilities

• Provides friendly, personalized service to all guests.
• Maintains par levels for food, beverages and service supplies; takes inventory and reorders.
• Receives merchandise, labels, stores, and follows FIFO inventory system.
• Adheres to company, brand, and local health department requirements.
• Prepares and arranges food and beverage items in an attractive presentation; replenishes buffet as needed.
• Maintains temperature control for safe food.
• Sets up dishes, trays, napkins, utensils, and service ware.
• Maintains cleanliness of dining and service areas; clears tables and removes trash.
• Breaks down buffet and stores reusable items properly.
• Cleans serving equipment and daily equipment per manufacturer instructions.
• Reports safety and cleanliness issues to proper department.
• Supports team by assisting others as needed.
• Identifies opportunities to WOW guests and uphold the Baywood motto.

Skills

Customer service

Communication

Food safety awareness

Inventory management

Education

High school degree

Food handlers certification

Job description

Summary

This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Responsible for providing a safe and memorable food and beverage experience for our guests.

Job Duties

• Provides friendly, personalized service to all guests.

• Maintains established par levels for food, beverages and service supplies. Takes inventory, reorders supplies.

• Receives merchandise, confirms it with the order, labels it (if necessary), and stores it in the proper location. Follows the First-in/First-out inventory management system to prevent unused and/or expired items.

• Adheres to all applicable company, brand, and local health department requirements.

• Prepares & arranges food & beverage items in an attractive, abundant-looking, organized, clean presentation in-line with company / brand standards. Continuously monitors and replenishes the buffet as needed.

• Maintains temperature control so that all hot/cold food is safe for consumption.

• Setup dishes/trays, napkins, utensils, cups and other service ware.

• Maintains cleanliness & appearance of dining & service areas – arranges furniture, clears and cleans tables, cleans spills, removes trash.

• Breaks down buffet, properly disposing of food items that cannot be reused; Properly stores reusable food items.

• Washes and stores serving equipment including utensils, displays, chafing pans.

• Cleans dispensers and equipment daily. Performs routine extensive cleaning per manufacturer's recommendations.

• Cleans service and dining area. Vacuum carpet, mops floor, wipes walls, etc.

• Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a 'Baywood Ambassador' who:

• Maintains a professional image, including grooming, verbiage, and body language, at all times.

• Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.

• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.

• Fosters teamwork by offering assistance to others, as needed.

• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.

• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.

• Recommends other Baywood properties to our guests, when appropriate.

• Makes a genuine effort to identify and seize each golden opportunity to 'WOW the guest!' demonstrating our motto 'It's Better at Baywood!'

Skills/Qualifications

Educational/Vocational Preparation:

• High school graduate or equivalent preferred.

• Food Handlers Certification/Training preferred

Experience:

• Previous food service experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for food service experience

Additional Skills:

• Ability to complete and pass a state or nationally recognized food safety program.

• Ability to communicate effectively, both written and oral.

• Ability to read and understand packaging labels, preparation instructions, manuals.

Physical Demands

• Walking and Standing: 98% (Must be able to stand for the entire shift, usually 8 hours)

  • Must be able to carry 40 lbs. up to 25 feet.

• Sitting: 2%

• Bending, Stooping, Stretching: 50%

  • Must be able to bend at the knees with up to 40 lbs., standing to an upright position.

• Lifting, Push/Pull: 50%

  • Must be able to lift 40 lbs. to the waist, chest, and above the head.

• Driving: none

• Traveling: none