Part-Time Breakfast Attendant / Part Time Front Desk

BP READING MANAGEMENT LLC; Reading (Berks County); On-site; USD 17,000 - 25,000; Full time

Job summary

Baywood is seeking a friendly hospitality associate to provide safe, memorable food and beverage experiences for guests. You will manage buffet setup, maintain cleanliness, inventory, and adhere to health standards while delivering personalized service.

Ideal candidates have a high school diploma, food handlers certification, and the ability to communicate effectively. Prior food service experience is preferred, with on-the-job training available.

Qualifications

• High school diploma or equivalent preferred.
• Food Safety certification/training preferred.
• Ability to communicate effectively in writing and speaking.

Responsibilities

• Provide friendly personalized service to guests.
• Maintain par levels; take inventory and reorder supplies.
• Prepare and present food/beverage items attractively.
• Ensure temperature control and food safety compliance.
• Clean and set up dining/service areas and equipment.
• Monitor and report safety, cleanliness, and upkeep issues.

Skills

Customer service

Effective communication

Reading labels

Education

High school diploma or equivalent

Food handlers certification/training

Job description

Summary

Responsible for providing a safe and memorable food and beverage experience for our guests.

Job Duties

• Provides friendly personalized service to all guests.
• Maintains established par levels for food, beverages and service supplies. Takes inventory, reorders supplies.
• Receives merchandise, confirms it with the order, labels it (if necessary), and stores it in the proper location. Follows the First-in/First-out inventory management system to prevent unused and/or expired items.
• Adheres to all applicable company, brand, and local health department requirements.
• Prepares & arranges food & beverage items in an attractive, abundant-looking, organized, clean presentation in-line with company / brand standards. Continuously monitors and replenishes the buffet as needed.
• Maintains temperature control so that all hot/cold food is safe for consumption.
• Setup dishes/trays, napkins, utensils, cups and other service ware.
• Maintains cleanliness & appearance of dining & service areas – arranges furniture, clears and cleans tables, cleans spills, removes trash.
• Breaks down buffet, properly disposing of food items that cannot be reused; Properly stores reusable food items.
• Washes and stores serving equipment including utensils, displays, chafing pans.
• Cleans dispensers and equipment daily. Performs routine extensive cleaning per manufacturer's recommendations.
• Cleans service and dining area. Vacuum carpet, mops floor, wipes walls, etc.
• Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a ‘Baywood Ambassador’ who:

• Maintains a professional image, including grooming, verbiage, and body language, at all times.
• Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
• Fosters teamwork by offering assistance to others, as needed.

• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
• Recommends other Baywood properties to our guests, when appropriate.
• Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!’

Skills/Qualifications

Educational/Vocational Preparation:

• High school graduate or equivalent preferred.
• Food Handlers Certification/Training preferred

Experience:

• Previous food service experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for food service experience

Additional Skills:

• Ability to complete and pass a state or nationally recognized food safety program.
• Ability to communicate effectively, both written and oral.
• Ability to read and understand packaging labels, preparation instructions, manuals.

Physical Demands

• Walking and Standing: 98% (Must be able to stand for the entire shift, usually 8 hours)
  • Must be able to carry 40 lbs. up to 25 feet.
• Sitting: 2%
• Bending, Stooping, Stretching: 50%
  • Must be able to bend at the knees with up to 40 lbs., standing to an upright position.
• Lifting, Push/Pull: 50%
  • Must be able to lift 40 lbs. to the waist, chest, and above the head.
• Driving: none
• Traveling: none

Environmental Conditions

• Inside: Protection from weather conditions but not temperature changes
• Outside: Rarely