Breakfast Attendant

Highgate; Scarborough (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

A premier hospitality management company, Highgate, is seeking a part-time Breakfast Attendant for Friday and Saturday mornings. The role involves providing exceptional service in the breakfast area, managing guest interactions, and maintaining high cleanliness standards. Ideal candidates should be detail-oriented with strong customer service skills and the ability to handle food and beverage responsibilities.

Qualifications

• Willingness to work evenings, nights, weekends, and holidays.
• Ability to pass responsible serving training (e.g., TIPs).
• Ability to obtain a Food Handlers card as required.

Responsibilities

• Greet and seat guests promptly and courteously.
• Maintain cleanliness and appearance of menus and service areas.
• Produce high-quality drinks, including specialty coffee, tea, and cocktails.

Skills

Attention to detail

Effective communication skills

Customer service etiquette

Numerical skills

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

Company: Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a portfolio exceeding $20 billion in assets and over $5 billion in revenues, Highgate operates in key markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company provides expert guidance throughout all stages of the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools.

Location: Residence Inn Portland/Scarborough
800 Roundwood Dr, Scarborough, ME 04074

Overview: This position is part-time, every Friday and Saturday from 5:00 AM to 12:00 PM. The Breakfast Attendant provides exceptional service to guests in the breakfast area, ensuring a courteous and efficient experience.

Responsibilities:

1. Greet and seat guests promptly and courteously.
2. Maintain cleanliness and appearance of menus and service areas.
3. Clear, clean, and reset tables and hotel spaces as needed.
4. Stock and organize service areas, including side work and cleaning duties.
5. Support beverage and food service, including washing dishes, restocking, and cleaning.
6. Know service standards for room service and menu offerings.
7. Handle cashiering functions and end-of-shift paperwork.
8. Perform opening and closing duties according to station rotation.
9. Answer guest questions about the hotel, local attractions, and services.
10. Assist with special requests and support other departments as needed.
11. Produce high-quality drinks, including specialty coffee, tea, and cocktails.

Qualifications:

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred.
• Willingness to work evenings, nights, weekends, and holidays.
• Legal age to serve alcohol and ability to pass responsible serving training (e.g., TIPs).
• Ability to obtain and provide Food Handlers card as required.
• Ability to evaluate options quickly and handle stressful situations professionally.
• Understanding of hotel products and guest services.
• Effective communication skills and a positive attitude.
• Basic knowledge of food and beverage service standards and guest etiquette.
• Numerical skills for operations and transactions.
• Ability to read, understand, and write simple instructions and memos.
• Patience, tact, and diplomacy in customer and staff interactions.
• Willingness to learn and support team members.