Breakfast Attendant

Concord Hospitality Enterprises; Lyndhurst (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality company seeks a service-oriented individual to contribute to guest satisfaction and maintain service excellence. As part of the team, you will ensure high standards of cleanliness and responsiveness while providing a welcoming atmosphere for all visitors. Join us to enhance our guests' experience while showcasing your skills in a dynamic environment.

Qualifications

• Friendly and approachable demeanor with guests.
• Knowledgeable about hotel operations and local attractions.
• Ability to handle customer inquiries and special requests.

Responsibilities

• Greet and seat guests effectively.
• Maintain cleanliness and organization of service areas.
• Carry out cashier functions and manage service orders.

Skills

Customer service

Attention to detail

Communication

Teamwork

Job description

Description

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
• Greet and seat guests at appropriate tables in a timely manner
• Ensure quality control of menus with regard to cleanliness and appearance
• Clear clean and reset tables/hotel spaces per client request or management instruction
• Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
• Communicate with all departments regarding in house VIPs
• Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
• Have a complete knowledge of standards of service for receiving a room service order
• Have a thorough knowledge of menus and current specials in all applicable departments
• Carry out cashiering functions in closing checks and end of shift paperwork
• Perform opening and closing procedures and side work duties according to station rotation assignment
• Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
• Perform any other duties or attend meetings as needed

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality