Breakfast Attendant

Johnson Hospitality Group; San Mateo (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Johnson Hospitality Group in SAN MATEO, CA is seeking a Breakfast Cook/Attendant responsible for breakfast food preparation and setup, keeping the breakfast and related dining areas clean, and assisting in preparing meeting rooms and banquets as needed.

You will follow health codes, perform inventories, maintain stock, and ensure guest questions are answered with a friendly, welcoming demeanor. Must be able to lift up to 50 pounds and comply with safety guidelines.

Qualifications

• Must be able to lift, push, and pull a minimum of 50 pounds.
• Follow health department codes and hotel safety guidelines.

Responsibilities

• Assist with and/or place the breakfast food order
• Turn in delivery invoices to GM or audit receivables against delivery slip
• Prepare and set-up breakfast foods
• Conduct regular inventories of food and paper or hard goods used at breakfast
• Maintain the stock of breakfast foods and supplies during breakfast service
• Maintain the cleanliness of the breakfast area during and after breakfast hours
• Record food temperatures and follow health codes
• Complete food safety certification
• Assist in setting up meeting rooms and banquets; maintain cleanliness
• Clean public areas daily according to standards
• Clean breakfast area tables and chairs as required
• Notify supervisors of problems with cleaning or equipment
• Fill out maintenance work orders and deliver timely
• Use LEARN model for guest recovery incidents
• Maintain a friendly and welcoming demeanor with guests
• Know hotel emergency procedures
• Follow hotel safety and quality assurance standards
• Manage keys properly; adhere to key control
• Log and store lost and found items with supervisor
• Accommodate guest special requests courteously
• Answer questions about hotel and local facilities

Job description

Job Details

Job Location: SAN MATEO, CA 94403
Salary Range: $21.00 - $21.00 Hourly

SUMMARY:

Responsible for the food preparation and set-up of the breakfast, cleanliness of the food and beverage areas and assisting in the setting-up and cleaning for special guest functions.

ESSENTIAL FUNCTIONS:

• 1. Assist with and/or place the breakfast food order
• 2. Turn in all delivery invoices to GM or check and audit all receivables against delivery slip.
• 3. Prepare and set-up breakfast foods
• 4. Conduct regular inventories of food and paper or hard goods used at breakfast
• 5. Maintain the stock of breakfast foods and supplies during breakfast service
• 6. Maintain the cleanliness of the breakfast area, mop/sweep floors, wipe-down counter tops and equipment etc. during and after breakfast hours
• 7. Maintain company standards by recording food temperatures and follow codes set by the health department
• 8. Complete food safety certification
• 9. Assist in the setting up of meeting rooms and banquets as needed. Assist in maintaining the cleanliness of the meeting room during and after the meeting
• 10. Clean the public areas thoroughly each day, according to company standards
• 11. Clean breakfast area tables and chairs as required
• 12. Notify the Supervisor, Operations Manager, AGM or General Manager of any problems with cleaning or equipment
• 13. Fill out maintenance work orders and deliver to supervisor/manager or designated area in a timely manner
• 14. Use the L.E.A.R.N Model for all guest recovery incidents that occur (Listen, Empathize, Apologize, React, Notify)
• 15. Always have a friendly and welcoming demeanor when interacting with our guests
• 16. Responsible for knowing all hotel emergency procedures
• 17. Follow all hotel safety guidelines and requirements
• 18. Responsible for following all hotel quality assurance standards for department
• 19. Responsible for the proper administration of key control for issued keys
• 20. Responsible for the proper administration of keys left by guests
• 21. Bring all lost and found items to the supervisor's or manager's office for logging and storage
• 22. Accommodate guest special requests courteously.
• 23. Answer guest questions regarding hotel and local area facilities and services.
• 24. Carry out any reasonable request by management that I am capable of performing.

These duties may require you to frequently bend, lift, carry, twist, push, pull, reach, kneel, and may require prolonged periods of standing and/or walking. Must be able to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of these functions within the required safety guidelines and expectations. If at any point you feel you are unable to perform any of these functions, please let your manager know immediately.

Qualifications