Breakfast Attendant

White Lodging Services, Inc.; Richmond (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

DailyPay option

Medical, Dental and Vision insurance (

PTO with rollover

Wellness tools

Referral bonuses

401(k) with company match

Healthcare concierge service

Leadership development

Tuition reimbursement

Room/ dining discounts

Job summary

White Lodging Services, Inc. is seeking a friendly Concierge in Richmond, VA to deliver exceptional guest experiences. You will anticipate guest needs, handle reservations, provide local recommendations, and assist with transportation arrangements while maintaining a polished professional presence.

You will collaborate with hotel teams to ensure seamless service, resolve guest concerns, and support lounge operations. A positive, service-driven attitude is essential for success in this role.

Qualifications

• Outgoing and social personality.
• Excellent communication and listening skills.
• Passion for service with a positive, can-do attitude and a team-player mindset.
• Strong problem-solving abilities.
• Ability to stand and walk for long periods and lift at least 10 pounds regularly.

Responsibilities

• The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
• Assist guests with special requests including reservations, hotel information, and arranging transportation.
• Develop knowledge of hotel services and local area; answer guest questions and provide recommendations.
• Help resolve guest complaints or concerns.
• Assist guests with food and beverage needs in the concierge lounge and maintain lounge cleanliness.
• Develop and maintain positive working relationships.
• Be an ambassador by presenting a neat, professional appearance.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Customer service

Problem solving

Physical stamina

Job description

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You’ll Do

• The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
• Assist guests with any special requests including reservations, hotel information, and arranging transportation.
• Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
• Help to resolve any guest complaints or concerns that come your way.
• Assist guests with food and beverage needs while in the concierge lounge and clean the lounge as needed.
• Develop and maintain positive working relationships.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Perform other duties as assigned.

What You’ll Bring

• The concierge will have an outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude and a team-player mindset.
• A talent for problem-solving and the ability to adapt to any situation.
• Ability to stand and walk for long periods of time and to lift at least 10 pounds regularly.

Other information:

What You Can Look Forward To

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities