Beverage Server - The Lobbyist

White Lodging; Austin (TX); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay

EAP

401(k) with company match

Vacation/PTO with rollover

Wellness tools

Unlimited referral bonuses

Tuition reimbursement

Hotel discounts

Descripción de la vacante

White Lodging is seeking a hospitality team member to deliver outstanding guest service in our premium hotels and restaurants. You will interact with guests, assist with menu knowledge, and help maintain a welcoming, high-energy environment.

We value a friendly attitude, strong communication, and the ability to work quickly and collaboratively. This on-site role offers a comprehensive benefits package and opportunities for growth in a dynamic hospitality portfolio.

Formación

• Outgoing and sociable personality.
• Excellent communication and listening abilities.
• Passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure with a team-player mindset.
• Previous restaurant or customer service experience preferred but not required.
• Ability to stand and move at a fast pace for long periods, with weekend/holiday availability.

Responsabilidades

• Provide high-quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
• Complete all necessary setup, side work, and closing duties.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to a friendly and safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat and professional personal appearance as an ambassador of our establishment.
• Anticipate guest needs and deliver exemplary hospitality.
• Perform other duties as assigned.

Conocimientos

Outgoing personality

Communication skills

Team player

Customer service

Work under pressure

Weekend availability

Fast-paced

Descripción del empleo

Description Summary: Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry! White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You’ll Do

• Provide high-quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
• Complete all necessary setup, side work, and closing duties.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat and professional personal appearance as an ambassador of our establishment.
• Anticipate guest needs and deliver exemplary hospitality.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure with a team-player mindset.
• Previous restaurant or customer service experience preferred but not required.
• Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.