Breakfast Attendant

Highgate; Portsmouth (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Breakfast Attendant at Homewood Suites Portsmouth. Provide exceptional service, maintain cleanliness, and support food and beverage service. Ideal for those with attention to detail and a positive attitude. Full-time role with varied hours.

Qualifications

• Ability to obtain a Food Handlers card.
• Willingness to work varied hours, including nights and weekends.

Responsibilities

• Provide exceptional service to guests in the breakfast area.
• Maintain cleanliness and appearance of menus and tables.
• Produce high-quality drinks, including specialty coffee.

Skills

Attention to detail

Professional communication

Positive attitude

Education

High School diploma or equivalent

Job description

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Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. It is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Its portfolio of global properties exceeds $20B in asset value and generates over $5B in revenues. The company offers expertise throughout all stages of the hospitality property cycle, from planning and development to recapitalization or sale. Highgate develops bespoke hotel brands and uses industry-leading revenue management tools to optimize performance and asset value. Its executive team includes some of the most experienced leaders in hotel management. The company has offices in London, New York, Dallas, and Seattle.

Compensation Type: Hourly

Location: Homewood Suites Portsmouth, 100 Portsmouth Blvd, Portsmouth, NH 03801

Overview: The Breakfast Attendant at Homewood Suites Portsmouth provides exceptional service to guests in the breakfast area, ensuring efficiency and courtesy.

Responsibilities:

1. Approach all guest and employee interactions with friendliness and professionalism.
2. Maintain high personal appearance and grooming standards, including proper uniform and name tag.
3. Greet and seat guests promptly.
4. Ensure cleanliness and appearance of menus.
5. Clear, clean, and reset tables and hotel spaces as instructed.
6. Stock and organize service areas, complete side work.
7. Accommodate guest requests and offer alternatives.
8. Communicate with departments regarding VIP guests.
9. Support beverage and food service, including dishwashing, restocking, cleaning, and floor maintenance.
10. Know standards for room service orders.
11. Be knowledgeable about menus and specials.
12. Handle cashiering duties at check-out and shift end.
13. Perform opening and closing procedures and side work duties.
14. Answer questions about the hotel, local attractions, and services.
15. Perform additional duties and attend meetings as needed.
16. Produce high-quality drinks, including specialty coffee, tea, cocktails, and other beverage requests.

Qualifications:

• Attention to detail, speed, and accuracy in job performance.
• High School diploma or equivalent preferred; hotel or related experience a plus.
• Willingness to work varied hours, including nights, weekends, and holidays.
• Legal age to serve alcohol and pass responsible serving training such as TIPs.
• Ability to obtain a Food Handlers card.
• Quick and accurate decision-making skills.
• Ability to handle stress professionally.
• Understanding of hotel products and guest services.
• Professional communication skills.
• Positive attitude and service-oriented mindset.
• Basic knowledge of food and beverage standards, etiquette, and guest relations.
• Basic math skills.
• Ability to read, understand, and write simple instructions and memos.
• Patience, tact, and diplomacy in customer and staff interactions.
• Willingness to learn and support team members.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Management and Manufacturing

Industries

• Hospitality