Breakfast Attendant

Hampton Inn & Suites - Hope Hull; Hope Hull (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employer matching 401k

Paid PTO

Uniforms provided

Job summary

Hampton Inn & Suites - Hope Hull is seeking a Breakfast Attendant to manage daily breakfast operations. Responsibilities include setting up the breakfast bar, maintaining cleanliness, restocking items and assisting guests with service during breakfast hours.

The role requires strong customer service skills, reliability and the ability to work a flexible schedule, including weekends and holidays. Benefits include health options and uniform provision.

Qualifications

• Must read, write and speak English and communicate with Team Members and Guests.
• Ability to understand and follow a checklist and instructions.
• Experience in customer service, hotel or restaurant settings is preferred.

Responsibilities

• Set up and maintain breakfast area in a clean, organized, brand-compliant presentation.
• Take inventory of food, beverages and supplies for each day.
• Assist with setup of prepared foods, coffee and juices; manage serving dishes and utensils.

Skills

English proficiency

Communication

Reading & writing

Follow instructions

Teamwork

Flexibility

Customer service

Education

High school diploma or equivalent

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we are not about numbers…we are about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team asBreakfast Attendant!

The Breakfast Attendant's responsibilities include following a daily schedule, performing proper set-up, maintenance, break-down and cleaning of the breakfast area; responsible for providing excellent guest service and satisfaction.

BENEFITS:

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!

ESSENTIAL FUNCTIONS:

• Set up and maintenance of the Breakfast Bar in an attractive abundant looking, organized, clean and standardized presentation, maintaining brand standards at all times.
• Takes inventory of food, beverages and supplies needed for each day
• Assists with set up of prepared foods such as fresh fruit, coffee and juices
• Set up of serving dishes/trays, utensils, cups and other products
• Set up and arrangement of cold food such as sweet rolls, muffins and cereal
• Clears and cleans tables as they are vacated
• Removes trash from service area
• Restocks self-service food and supplies as needed
• Wash serving equipment and return to proper storage
• Return reusable food supplies to storage after service
• Vacuum, sweep carpets & floors
• Mop floors
• Dust, brush, polish, & vacuum furniture
• Dust and cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor
• Inspect areas for safety hazards
• Check operating conditions of equipment
• Report lost & found articles per hotel procedure
• Report maintenance problems (common areas) to the department supervisor and maintenance
• Performs any other duties assigned by supervisor/ manager.
• Perform special daily projects assigned by supervisor/ manager

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Must be able to understand, read, write and speak English and effectively communicate with Team Members and Guests.
• Must be able to apply commonsense understanding, in carrying out instructions
• Must be able to utilize and follow a checklist, take inventory of supplies and convey information to staff and management.
• Must be able to comply in standardized situations with only occasional or no variation.
• Must be available to work flexible shifts, including weekends and holidays.
• Must be able to work without constant supervision.
• Must be able to work well as a part of a team.
• Must be engaging with all guest throughout breakfast period; responding to guest needs as required.

PHYSICAL DEMANDS:

• Standing and walking for entire length of shift.
• Frequently required to stoop, kneel, crouch, or crawl.
• Able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

QUALIFICATION STANDARDS:

• High School Diploma or equivalent is preferred.
• Ability to understand and follow directions
• Six months Customer Service, hotel or restaurant experience preferred.
• Must have excellent customer service skills