Breakfast Attendant

Remington Hotels; Evansville (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a dedicated concierge to warmly greet guests, manage special requests, and maintain the concierge lounge. The ideal candidate will possess strong communication and customer service skills, ensuring an exceptional experience for all guests.

Qualifications

• Strong communication skills verbal and written.
• Proven customer service skills, including ability to be resourceful and creative.

Responsibilities

• Greet and welcome guests in the concierge lounge within 2 minutes.
• Act as liaison between guests and hotel departments, making reservations.
• Maintain cleanliness of the concierge lounge and kitchenette.

Skills

Communication

Customer Service

Resourcefulness

Creativity

Job description

Description

What you will be doing

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Qualifications

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

Ability to stand and walk for extended periods of time