Brazing Technical Services Lead – Quality & Support

Page Mechanical Group, Inc.; Hartford (CT); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Page Mechanical Group, Inc. is seeking a Technical Services Manager – Brazing to lead technical excellence in brazing operations, partner with customers, sales and internal teams, and set robust processing parameters for quality.

You will drive continuous improvement, supervise SPC training, review FAIRs, and ensure compliance with AS9100, NADCAP, and ISO 9001. Travel 15-20% to support operations and customer relationships.

Qualifications

• Requires a bachelor's degree in Materials Science or related engineering field.
• Five+ years of manufacturing experience with leadership capabilities.
• Strong knowledge of quality systems (ISO 9001/IATF 16949, AS9100, NADCAP).
• Proven ability to lead cross-functional teams and manage complex projects.

Responsibilities

• Lead brazing, nitriding, and FNC processing technical strategies.
• Audit systems against AS9100, NADCAP, and customer requirements.
• Monitor quality metrics and implement data-driven improvements.
• Collaborate with production to implement process controls and improvements.
• Develop processing parameters for new jobs from customer specs and drawings.
• Prepare initial sample reports and FAIRs as needed.
• Train teams in SPC, inspection methods, and heat treating principles.
• Communicate process changes and resource needs to leadership.
• Create and maintain standard procedures, control plans, and technical docs.
• Analyze trends using RCA data and furnace records to drive improvements.
• Provide technical support to customers and lead corrective actions.

Skills

Leadership

Communication

Project management

Data analysis

SPC training

Root cause analysis

Education

Bachelor’s degree in Materials Science or related engineering

Tools

Microsoft Office

Plex ERP

Job description

Page Mechanical Group, Inc. is seeking a Technical Services Manager – Brazing to lead technical excellence in brazing operations, partner with customers, sales and internal teams, and set robust processing parameters for quality.

You will drive continuous improvement, supervise SPC training, review FAIRs, and ensure compliance with AS9100, NADCAP, and ISO 9001. Travel 15-20% to support operations and customer relationships.