BRANDED MERCHANDISE COORDINATOR

DIRECT CONNECT GROUP DCG LLC; Seattle, Upper Marlboro (WA, MD); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

Life/AD&D Insurance

401(k) with matching

Accident Insurance

FSA, HSA

9 Paid Holidays

Monthly Cookie Days

Job summary

DCG ONE is seeking a Branded Merchandise Coordinator to help manage large, complex programs for top-tier clients—covering sourcing, production, warehousing, and ordering portals. You’ll work with our Branded Merchandise expert to support sales initiatives at our Upper Marlboro, MD, or Seattle, WA location.

You’ll gain hands-on experience in product sourcing, production coordination, and billing, with exposure to vendors and clients across campaigns, while developing organizational and

Qualifications

• 1-3 years in an account or client support is beneficial but not required.
• Understanding of the branded merchandise product environment.
• Exceptional written and verbal communication and organizational skills.
• Familiarity with CRM and project management software is a plus.
• Self-motivated with a desire to grow by learning from experts.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Assist the Branded Merchandise team in sourcing and managing product production via a third-party network.
• Communicate with vendors on availability, schedules, order status, tracking and invoicing.
• Assist the team in data entry for client and vendor billing and reconciliation.
• Keep CRM and project management software updated with project and production details.

Skills

Communication skills

Teamwork

Organizational skills

Attention to detail

Education

Bachelor’s degree in Business Administration

Tools

CRM software

Project management software

Job description

Job DetailsJob Location: UPPER MARLBORO, MD 20774Salary Range: $55,000.00 - $65,000.00 Salary/yearDCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.

ABOUT THE ROLE

The Branded Merchandise Coordinator will assist with managing large, complex programs for top-tier clients — from custom product sourcing and creation to warehousing, fulfillment, and ordering portals. In this role, you’ll work closely with our most experienced Branded Merchandise expert to support sales initiatives through hands-on involvement in product sourcing, production coordination, and billing for both clients and vendors at our Upper Marlboro, MD, or Seattle, WA, location.

BENEFITS

• Paid Time Off
• Medical, Dental, Vision
• Life/AD&D Insurance
• 401(k) with matching
• Accident Insurance
• FSA, HSA* (*based on location)
• 9 Paid Holidays
• Monthly Cookie Days!

RESPONSIBILITIES

• Assiststhe Branded Merchandise team in sourcing and managing product production through a third‑partypromotional products network.
• Communicateswith vendors and suppliers to obtain product availability, production schedules, order status and tracking, and invoicing details.
• AssiststheBranded Merchandise team in data entry for client and vendor billing and reconciliation.
• KeepsCRM and project management software updated with project and productiondetailsas updates are received.

QUALIFICATIONS

• 1‑3 yearsofworking in an account or client support capacity isbeneficial butnotrequired.
• General understanding of the branded merchandise product environment.
• Exceptional communication (written and oral) andorganizationskills
• Familiarity with CRM and project management softwarea plus.
• Self‑motivated witha strong desireto grow in a career through learning from experts.
• Ability to work both independently and collaboratively in a team setting.
• Flexibility to travel locally toassistinorder facilitation.
• Bachelor’s degree in Business Administration, Marketing, Digital Media, Technology, ora related field, preferred.

ESSENTIAL ABILITIES

• Strategic Thinking
• Ethical Decision Making
• Business Acumen
• Customer/Client-Focus
• Excellent Communication Skills
• Creative Problem Solving
• Project Management
• Teamwork and Collaboration
• Flexibility and Adaptability

TRAVEL

This position may require some local travel to vendors and/or client meetings.

PHYSICAL REQUIREMENTS

• Prolonged sitting and extensive data entry and typing
• Minimal lifting of office equipment and supplies
• May be required to frequently lift up to 20 lbs.
• Hand dexterity and strength
• Flexibility in work hours may be required