Brand Retail Associate – Wrangler & Lee Loyalty

Kontoor Brands, Inc.; Grove City (Mercer County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) with company match

Employee assistance program

Employee discounts

Flexible schedule

Job summary

Kontoor Brands, Inc. is seeking a part-time retail associate in Grove City to deliver exceptional customer service and support daily store operations. You will greet customers, learn their needs, and recommend products while maintaining store standards and promoting the rewards program.

Responsibilities include assisting in fitting rooms, staying informed about product features, and helping achieve sales targets with a focus on brand loyalty and a positive shopping experience.

Responsibilities

• Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards.
• Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
• Assist customer in the fitting room.
• Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.
• Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.
• Learn about new products and trends to better engage customers.
• Consistently achieve personal sales targets and contribute to overall store performance.
• Provides information and advice on product performance, features, and specifications.
• Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked.
• Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
• Follow all company and store policies, processes, and procedures.
• React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
• Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.

Job description

Kontoor Brands, Inc. is seeking a part-time retail associate in Grove City to deliver exceptional customer service and support daily store operations. You will greet customers, learn their needs, and recommend products while maintaining store standards and promoting the rewards program.

Responsibilities include assisting in fitting rooms, staying informed about product features, and helping achieve sales targets with a focus on brand loyalty and a positive shopping experience.