Brand Representative - Tanger Outlets Columbus, Hollister

Abercrombie & Fitch Co.; Sunbury (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for Brand Representatives in Sunbury, Ohio, to enhance the store experience by engaging customers with care and maintaining an inviting store environment. This role involves providing attentive service, supporting sales floor maintenance, efficiently handling cash wrap operations, and assisting with online orders. A positive attitude and a focus on customer connection are vital. Join us to help create a welcoming atmosphere for all shoppers.

Qualifications

• Enjoy connecting with customers and assisting them in finding what they need.
• Ability to maintain a well‑presented store environment.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Accurately and efficiently process purchases, returns, and exchanges.
• Support online order fulfillment and create a seamless omni-channel experience.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.