Brand Representative - State Street, Abercrombie & Fitch

Abercrombie & Fitch Co.; Chicago (IL); On-site; USD 19,377 - 27,598; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative on State Street in Chicago to bring our store experience to life, engage customers with warmth, and represent the brand authentically.

You will assist shoppers, support visual merchandising, process purchases and returns, and help fulfill online orders. The role offers a flexible part-time schedule, training, career development, and a merchandise discount.

Qualifications

• Customer-centric service approach with warmth and inclusivity.
• Ability to engage customers and understand needs across categories.
• Comfort handling sales transactions and returns with accuracy.

Responsibilities

• Deliver warm, welcoming customer experiences and styling guidance.
• Maintain clean, organized sales floor and presentation standards.
• Process purchases, returns, and exchanges at the cash wrap.

Skills

Customer service

Sales

Cash handling

Multi-tasking

Team player

Job description

## Brand Representative - State Street, Abercrombie & FitchApplylocations: Chicago, Illinoistime type: Part timeposted on: Posted Todayjob requisition id: JR101026**Job Description:**Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.**What You’ll Do:*** **Customer Experience**: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.* **Sales Floor Maintenance**: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.* **Cash Wrap Operations**: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.* **Online Orders**: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.**What it Takes*** Ability to create a welcoming and inclusive customer experience.* Comfort working in a dynamic environment, balancing customer engagement and operational tasks.* Strong organizational skills and attention to detail.* Reliability and commitment to consistent attendance.**What** **You’ll** **Get**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!* Merchandise Discount* Flexible Schedule* Opportunities for Career Advancement* Opportunity to Become a Brand Affiliate* Training and Development* A Global Team of People Who'll Celebrate you for Being YOU**Company Description**Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANFThe starting rate for this position is $17.05 per hour. (i.e., the recruiting pay range for this position is $17.05-$17.05 per hour). The starting rate and range may be modified in the future.**ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.**