Brand Representative - Southport Ave, Abercrombie & Fitch

Abercrombie & Fitch Co.; Chicago (IL); On-site; USD 19,377 - 27,598; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement opportunities

Training and development

Job summary

Abercrombie & Fitch Co. is seeking a part-time Brand Representative for the Southport Ave location in Chicago. You will engage customers, assist them in finding products, and maintain an appealing store presentation.

The role emphasizes warm customer interactions, sales floor upkeep, and efficient cash wrap operations, with opportunities to support online orders and pickup services.

Qualifications

• Excellent customer service skills and friendly, engaging approach.
• Ability to guide customers and provide styling guidance across categories.
• Strong organizational skills and attention to detail in a fast-paced store.
• Reliable attendance and punctuality are essential.

Responsibilities

• Provide warm, welcoming, and attentive customer experience.
• Support product replenishment and maintain a clean, organized sales floor.
• Process purchases, returns, and exchanges accurately at cash wrap.
• Support online orders and omni-channel tasks (Save the Sale, in-store pickup, ship-from-store).

Skills

Customer service

Retail experience

Communication

Attention to detail

Job description

## Brand Representative - Southport Ave, Abercrombie & FitchApplylocations: Chicago, Illinoistime type: Part timeposted on: Posted Todayjob requisition id: JR101028**Job Description:**Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.**What You’ll Do:*** **Customer Experience**: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.* **Sales Floor Maintenance**: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.* **Cash Wrap Operations**: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.* **Online Orders**: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.**What it Takes*** Ability to create a welcoming and inclusive customer experience.* Comfort working in a dynamic environment, balancing customer engagement and operational tasks.* Strong organizational skills and attention to detail.* Reliability and commitment to consistent attendance.**What** **You’ll** **Get**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!* Merchandise Discount* Flexible Schedule* Opportunities for Career Advancement* Opportunity to Become a Brand Affiliate* Training and Development* A Global Team of People Who'll Celebrate you for Being YOU**Company Description**Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANFThe starting rate for this position is $17.05 per hour. (i.e., the recruiting pay range for this position is $17.05-$17.05 per hour). The starting rate and range may be modified in the future.**ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.**