Brand Representative - SoHo, Abercrombie & Fitch

Abercrombie & Fitch Co.; New York (NY); On-site; USD 19,604 - 27,922; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Training and development

Job summary

A&F Stores, Inc. in New York, NY, is looking for a dedicated team member to provide exceptional customer service while maintaining an organized sales floor. Responsibilities include assisting customers across categories, managing transactions, and supporting omni-channel operations.

The ideal candidate will demonstrate strong organizational skills, reliability, and a commitment to a welcoming shopping experience. Benefits include merchandise discounts, flexible scheduling, and opportunities for growth within the company.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfortable in a dynamic environment balancing customer engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm and attentive customer service across categories.
• Maintain a clean and organized sales floor through product management.
• Process purchases, returns, and exchanges efficiently at checkout.
• Support omni-channel operations with various customer orders.

Skills

Customer service

Organizational skills

Detail-oriented

Reliability

Job description

Responsibilities

• Provide warm, welcoming, and attentive customer service, anticipating needs and offering product support and styling guidance across categories.
• Maintain a clean, organized, and visually consistent sales floor through folding, hanging, sizing, and replenishing products.
• Process purchases, returns, and exchanges accurately and efficiently on the cash wrap, ensuring a friendly checkout experience.
• Support omni‑channel operations by handling Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment while balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a brand affiliate.
• Training and development.
• A global team that celebrates individuality.

Compensation

Starting rate $17.25 per hour.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.