Brand Representative - 34th Street, Hollister

A&F Stores, Inc.; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate

Training and development

Global team

Job summary

ABERCROMBIE & FITCH CO. in New York, NY is seeking a sales associate to deliver warm, personalized customer service and styling guidance across categories. You will keep the sales floor visually appealing and organized while assisting at the cash wrap with purchases, returns, and exchanges.

The role supports omni‑channel operations, fulfilling Save the Sale orders, In‑Store Pick‑Up, and ship‑from‑store packaging. A flexible schedule and ongoing training are provided.

Qualifications

• Proven ability to deliver a welcoming customer experience.
• Capable of balancing customer engagement with operations.
• Strong organizational skills and attention to detail.
• Reliable with consistent attendance.

Responsibilities

• Provide warm, welcoming customer service and styling guidance.
• Maintain clean, organized sales floor.
• Process purchases, returns, and exchanges at checkout.
• Support omni‑channel with Save the Sale orders and Pick‑Up fulfillment.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

Responsibilities

• Provide warm, welcoming, and attentive customer service, anticipating needs and offering product support and styling guidance across categories.
• Maintain a clean, organized, and visually consistent sales floor through folding, hanging, sizing, and replenishing products.
• Process purchases, returns, and exchanges accurately and efficiently on the cash wrap, ensuring a friendly checkout experience.
• Support omni‑channel operations by handling Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment while balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise discount.
• Flexible schedule.
• Opportunities for career advancement.
• Opportunity to become a brand affiliate.
• Training and development.
• A global team that celebrates individuality.

Compensation

Starting rate $17.25 per hour.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.