Brand Representative - Empire Mall, Hollister

Abercrombie & Fitch Co.; Sioux Falls (SD); On-site; USD 16,531 - 20,664; Part time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Sioux Falls, South Dakota, to enhance our store experience. The role involves engaging with customers, assisting them, and maintaining the store environment. Key responsibilities include delivering warm customer service, ensuring a visually appealing sales floor, and efficiently processing transactions. Ideal candidates should possess strong interpersonal skills and a passion for customer engagement. Join us in creating a welcoming atmosphere for all customers!

Qualifications

• Strong communication and interpersonal skills.
• Ability to prioritize tasks and manage time effectively.
• Customer service experience is a plus.

Responsibilities

• Provide warm and attentive service to all customers.
• Maintain a clean and organized sales environment.
• Process purchases and returns efficiently.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.