Brand Representative - Dayton Mall, Hollister

Abercrombie & Fitch Co.; Dayton (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. in Dayton, Ohio is seeking enthusiastic Brand Representatives to enhance the store experience. In this role, you will engage customers with warm service, assist them in finding products, and ensure a well-organized sales floor. Responsibilities include providing styling guidance, maintaining cleanliness, and processing transactions efficiently. Ideal candidates should enjoy customer interaction and have an eye for detail. Join our team to help create a welcoming environment for all.

Qualifications

• Enjoys connecting with customers and providing excellent service.
• Detail-oriented in maintaining a welcoming store environment.
• Ability to efficiently process transactions.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Support product replenishment and maintain a clean sales environment.
• Process purchases, returns, and exchanges accurately.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.