Brand Representative - Arbor Place, Hollister

Abercrombie & Fitch Co.; Douglasville (GA); On-site; USD 13,776 - 20,664; Part time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to enhance store experiences in Douglasville, Georgia. Responsibilities include providing excellent customer service, maintaining a visually appealing sales floor, processing transactions, and fulfilling online order needs. Ideal candidates will connect authentically with customers and contribute to a welcoming environment. Strong interpersonal skills and a dedication to maintaining store standards are essential for this role.

Qualifications

• Enjoys connecting with customers.
• Ability to assist customers in finding products.
• Skills in maintaining a well-presented store environment.

Responsibilities

• Provide warm, welcoming, and attentive service.
• Support product replenishment and maintain a clean sales environment.
• Process purchases and ensure a friendly checkout experience.
• Support online order fulfillment and services.

Job description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.