Brand Representative - Annapolis Mall, Hollister

Abercrombie & Fitch Co.; Annapolis (MD); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

Job summary

A&F Stores, Inc. in Annapolis, Maryland is seeking candidates for customer service roles. The position involves providing welcoming service, maintaining sales floor standards, and processing transactions efficiently. Ideal candidates thrive in dynamic environments and have strong organizational skills.

The position offers a starting rate of $15 per hour and includes various benefits such as a merchandise discount and flexible schedule. Join a global team that celebrates individuality!

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges.
• Support Save the Sale orders and fulfill In-Store Pick-Up.

Skills

Customer engagement

Organizational skills

Attention to detail

Reliability

Job description

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate You for Being You

Compensation

Starting rate: $15.00 per hour (pay range: $15.00 - $15.00 per hour). The starting rate and range may be modified in the future.

Employer Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.