Brand Representative - Woodfield Mall, Hollister

A&F Stores, Inc.; Mahomet (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Environment

Job summary

A&F Stores, Inc. is seeking a Customer Experience Associate in Mahomet, Illinois. The role involves providing exceptional customer service, maintaining the sales environment, and assisting with transactions and online orders.

The successful candidate will have strong organizational skills and the ability to create a welcoming experience for customers. Starting compensation is $15.00 per hour, with opportunities for career advancement and additional benefits.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Support product replenishment and maintain sales environment.
• Accurately process purchases, returns, and exchanges at checkout.
• Support online orders and fulfill in-store pick‑up.

Skills

Customer service skills

Organizational skills

Reliability

Attention to detail

Job description

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate You for Being You

Compensation

Starting rate: $15.00 per hour (pay range: $15.00 - $15.00 per hour). The starting rate and range may be modified in the future.

Employer Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.