Brand Representative - American Dream, Abercrombie & Fitch

Abercrombie & Fitch Co.; New Jersey; On-site; USD 18,093 - 25,769; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

Celebratory Global Team

Job summary

A&F Stores, Inc. is seeking enthusiastic Brand Representatives in East Rutherford, New Jersey. This role involves engaging with customers, providing attentive service, and maintaining a well-presented store environment.

Key responsibilities include customer service, sales floor maintenance, cash wrap operations, and supporting online orders. Candidates should have strong organizational skills and a commitment to providing a welcoming experience. The starting rate for this position is $15.92 per hour, with potential for future adjustments.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges.
• Support Save the Sale orders and fulfill In-Store Pick-Up.

Skills

Customer Engagement

Organizational Skills

Attention to Detail

Dynamic Environment Adaptability

Job description

Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

The starting rate for this position is $15.92 per hour. (i.e., the recruiting pay range for this position is $15.92-$15.92 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.