Brand Partner Sales Support Representative 9:30AM-6PM

PURE Gen Holdings, Inc; Plano, Northern (TX, KY); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Accrued time off

Paid holidays

Sick pay

Personal time off

Employee discounts

Casual environment

Growth opportunities

Monthly bonus

Job summary

LivePURE is seeking a Brand Partner Sales Support Representative to be the first point of contact for Brand Partners and Customers, delivering friendly, professional support by phone and email. This role builds relationships, recommends solutions, and processes orders, with a focus on helping the community succeed.

Based at the corporate office in Plano, TX, you will engage in daily outreach, stay informed on products and incentives, and collaborate with a team through ongoing training.

Qualifications

• 1–3 years of customer service, call center, or sales experience.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced, high-volume environment.
• A positive, customer-first attitude with strong problem-solving skills.
• Comfort with upselling and promoting products or programs.
• Proficiency in Microsoft Office and CRM systems.
• High attention to detail and strong organizational skills.
• Spanish/ English bilingual skills preferred but not required.

Responsibilities

• Provide friendly, professional support via phone and email.
• Assist with questions related to products, orders, promotions, and rewards programs.
• Recommend products and share current promotions using a consultative approach.
• Process orders, returns, and payments accurately.
• Conduct daily outbound outreach to share updates, offers, and opportunities.
• Resolve customer concerns quickly with a focus on first-call resolution.
• Stay informed on company products, programs, and incentives.
• Escalate complex issues when needed and keep leadership informed.
• Collaborate with your team and participate in ongoing training.

Skills

Customer service experience

Strong communication

Multitasking

Positive attitude

Upselling

Microsoft Office

CRM systems

Attention to detail

Bilingual (Spanish/English) preferred

Tools

Microsoft Office

CRM systems

Job description

Brand Partner Sales Support Representative 9:30AM-6PM

At LivePURE, we’re passionate about delivering exceptionalexperiences to our Brand Partners and Customers. As a Brand PartnerSales Support Representative, you’ll be the first point ofcontact—providing support, solving problems, and helping others succeed.

This is more than a customer service role—you’ll build relationships,recommend solutions, and play a key part in supporting our growing community.

What You’ll Do:

• Provide friendly, professional support via phone and email
• Assist with questions related to products, orders,promotions, and rewards programs
• Recommend products and share current promotions using aconsultative approach
• Process orders, returns, and payments accurately
• Conduct daily outbound outreach to share updates, offers, and opportunities
• Resolve customer concerns quickly with a focus on first-call resolution
• Stay informed on company products, programs, and incentives
• Escalate complex issues when needed and keep leadership informed
• Collaborate with your team and participate in ongoing training

Experience and Skills:

What We’re Looking For:

• 1–3 years of customer service, call center, or sales experience
• Strong communication skills (written and verbal)
• Ability to multitask in a fast-paced, high-volume environment
• A positive, customer-first attitude with strongproblem-solving skills
• Comfort with upselling and promoting products or programs
• Proficiency in Microsoft Office and CRM systems
• High attention to detail and strong organizational skills
• Spanish/ English bilingual skills preferred but not required.
• Onsite at corporate office in Plano, TX
• Schedule: 9:30 AM – 6:00 PM (subject to business needs)
• Fast-paced call center environment
• Primarily seated, computer-based work

Why You’ll Love Working at LivePURE:

• 401(k) with company match
• Accrued Time Off, Paid Holidays, Sick Pay and PersonalTime Off
• Free and employee discounted pricing company products
• Casual, collaborative team environment
• Opportunities for growth and development
• Potential Monthly Incentive Bonus

Join Our Team

If you enjoy helping others, thrive in a team environment, and are energized by delivering great service - we’d love to hearfrom you.

Equal Opportunity Statement

LivePURE is an equal opportunity employer. We celebratediversity and are committed to creating an inclusive environmentfor all employees.

Additional Information

This job description reflects the general nature of the rolebut is not a complete list of all responsibilities. Duties mayevolve based on business needs.

Disclaimer: This Job Description is only a summary of thetypical functions of the job, not an exhaustive or comprehensive listof all possible job responsibilities, tasks, and duties. Theresponsibilities, tasks, and duties of the jobholder might differ fromthose outlined in this Description. Other duties, as assigned, may bepart of the job