Brand Operations & Enablement Lead

Dow Jones & Company, Inc.; New York (NY); Presencial; USD 145.000 - 185.000; Jornada completa

Descripción de la vacante

Dow Jones is seeking a senior operations leader for Brand and Experiences to strengthen how Brand operates and partners with the broader business. You will design, implement, and continuously improve the Brand operating model, processes, and ways of working, partnering with Ops leadership to translate business needs into practical workflows and enablement.

The role focuses on defining engagement models, RACI, and governance, and developing roadmaps, playbooks, onboarding, and other enablement to

Formación

• Demonstrated experience leading cross-functional initiatives with senior stakeholders.
• Ability to design, implement, and optimize operating models, workflows, and processes.

Responsabilidades

• Support the ongoing evolution of Brand's operating model and processes.
• Define engagement models, RACI, and SLAs with key business partners.
• Develop enablement materials, roadmaps, and onboarding to simplify collaboration with Brand.
• Identify capability gaps and translate insights into actionable improvements.

Conocimientos

Cross-functional leadership

Process optimization

Operating model design

Descripción del empleo

Dow Jones is seeking a senior operations leader for Brand and Experiences to strengthen how Brand operates and partners with the broader business. You will design, implement, and continuously improve the Brand operating model, processes, and ways of working, partnering with Ops leadership to translate business needs into practical workflows and enablement.

The role focuses on defining engagement models, RACI, and governance, and developing roadmaps, playbooks, onboarding, and other enablement to