Brand & New Business Ops Coordinator

Socket.dev; New York (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Tuition reimbursement

Merchandise discounts

Employee Assistance Program

Annual merit review

Leadership development

Volunteer opportunities

Performance-based incentives

Job summary

Macy's is seeking an Assistant, Brand Management & New Business Development to support brand strategy, portfolio management, and cross‑functional initiatives across Macy's Private Brands. You will coordinate meetings, track projects, and prepare leadership materials.

The role collaborates with Merchandising, Design, Marketing, Product Development, Sourcing, and Stores. The ideal candidate is highly organized, proactive, detail‑oriented, and eager to learn about brands, retail, and collaboration.

Qualifications

• Bachelor's degree or equivalent experience in Business, Marketing, Merchandising, Communications, Retail, or a related field.
• 0-2 years of professional experience in retail, project coordination, administrative support, marketing, merchandising, or related fields.
• Highly organized with strong attention to detail and follow-through.
• Able to manage multiple priorities while maintaining accuracy and timeliness.
• Curious about brands, retail, fashion, partnerships, and customer experience.
• Comfortable working independently while also collaborating within a team environment.
• Demonstrates initiative, accountability, and a positive attitude toward learning and professional growth.
• Able to work a flexible schedule based on department and company needs.

Responsibilities

• Support Brand Management & New Business Development team across Brand Innovation, Collaborations, New Business Development, Packaging, Direct Imports, Backstage Sourcing and Special Projects initiatives.
• Coordinate meeting logistics, agendas, notes, action items, and follow-up communications across team projects.
• Manage project trackers, timelines, calendars, and organizational tools to ensure teams remain aligned on key milestones and deliverables.
• Conduct competitive shopping and brand audits across Macy’s Private Brands and key competitors to gather insights on assortment, pricing, presentation, customer experience, and marketplace trends.
• Maintain and organize team resources including presentations, reports, meeting recaps, training materials, and shared documents.
• Assist in the creation and formatting of presentations, project updates, and meeting materials for leadership reviews.
• Compile and organize research related to customer trends, competitors, partnerships, collaborations, and marketplace activity.
• Support brand education initiatives through coordination of training materials, event logistics, and internal communications.
• Maintain brand books, toolkits, templates, and supporting resources to ensure materials remain current and accessible.
• Coordinate sample requests, approvals, vendor communications, meeting scheduling, and project documentation as needed.
• Track project action items and communicate updates, risks, and next steps to project stakeholders.
• Support collaboration and special project execution through administrative coordination and production support.
• Assist with budget tracking, invoice processing, expense management, and project-related administrative tasks.
• Help prepare reports, dashboards, trackers, and routine business updates for the team.
• Build and maintain strong working relationships with cross-functional partners throughout the organization.
• Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Skills

Organization

Project coordination

Communication

Presentation development

Administrative excellence

Collaboration

Problem solving

Technical proficiency

Adaptability

Education

Bachelor’s degree

Tools

Outlook

PowerPoint

Excel

Word

Teams

SharePoint

Job description

Macy's is seeking an Assistant, Brand Management & New Business Development to support brand strategy, portfolio management, and cross‑functional initiatives across Macy's Private Brands. You will coordinate meetings, track projects, and prepare leadership materials.

The role collaborates with Merchandising, Design, Marketing, Product Development, Sourcing, and Stores. The ideal candidate is highly organized, proactive, detail‑oriented, and eager to learn about brands, retail, and collaboration.