Brand-New Auto Service Advisor / Assistant Manager - High Earnings

Hertrichs; Easton (MD); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Employer Match

Paid Vacation/Holidays/Sick Time

Employee Vehicle Purchase Discounts

Career advancement opportunities

Job summary

Hertrich Kia of Easton is hiring an experienced Automotive Service Advisor / Assistant Service Manager to join our busy, modern service department at a brand-new facility in Easton, MD. Income ranges from $50,000 to $85,000+ with salary plus commission/bonus potential.

Greet customers, schedule appointments, advise on repairs and costs, coordinate with technicians, upsell services, and maintain accurate repair orders while delivering a top-tier service experience.

Qualifications

• 2-3+ years Service Advisor/Writer experience or 1+ year Assistant Service Manager experience.
• Strong customer service and sales skills.
• Experience with upselling services is a plus.
• Organized and able to multitask in a fast-paced environment.
• Computer proficiency with service systems; valid driver’s license with clean record.

Responsibilities

• Greet customers and provide a top-tier service experience.
• Schedule service appointments and manage incoming calls.
• Advise customers on repair needs, costs, and timelines.
• Coordinate with technicians and monitor repair progress.
• Upsell recommended services to maximize customer value.
• Ensure accurate repair orders and documentation.
• Support daily service operations and assist management as needed.
• Maintain strong customer relationships and follow-up.

Skills

Service Advisor experience

Sales skills

Customer service

Upselling

Organized multitasking

Education

High School Diploma or GED

Job description

Hertrich Kia of Easton is hiring an experienced Automotive Service Advisor / Assistant Service Manager to join our busy, modern service department at a brand-new facility in Easton, MD. Income ranges from $50,000 to $85,000+ with salary plus commission/bonus potential.

Greet customers, schedule appointments, advise on repairs and costs, coordinate with technicians, upsell services, and maintain accurate repair orders while delivering a top-tier service experience.