Brand Licensing Operations Lead — Americas

Opensignal; Massachusetts; Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Equity program

Retirement plan

Education reimbursement

Work flexibility

Summer Fridays

Volunteer time

Social events

Work from abroad

Job summary

Opensignal is seeking a Brand Licensing Program Coordinator to scale our Americas licensing program. You will serve as the main contact for clients, guiding onboarding and asset delivery, while collaborating with Sales, Product, Marketing, and Support to keep workflows smooth.

The role requires multi-regional coordination, strong organizational skills and fluency in English, with preferred Spanish/Portuguese language skills. A hybrid work approach and competitive compensation are offered.

Qualifications

• Professional-grade verbal and written fluency in English.
• Strong analytical and logical reasoning skills; map out plans methodically and solve delivery roadblocks.
• Minimum of 2 to 4 years of experience in project coordination, account management support, or program tracking.
• Proven success managing customer-facing programs and building long-term client relationships across multiple geographies.
• Strong organizational and prioritization skills, with the ability to manage multiple administrative timelines.
• Excellent attention to detail; comfortable working with structured data sheets, reports, and verifying technical information.
• Exceptional customer-facing readiness; ability to walk clients through technical data methodologies clearly.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and collaborative project tracking tools.

Responsibilities

• Coordinate brand licensing reports and awards for Americas clients, guiding onboarding and program execution.
• Deliver end-to-end award processes, create report pages, tailor collateral, and manage client portal assets.
• Support Americas Sales with tracking won licenses and timely fulfillment for accounts.
• Maintain award launch timelines with clients to ensure collateral and regional announcements on schedule.
• Collaborate with Product, Marketing, Sales, Support, and Market Insights to resolve inquiries and bottlenecks.
• Verify regional data naming conventions and update internal documentation for clean pipelines.
• Organize and archive client marketing use cases and brand case studies; collect feedback for marketing.

Skills

English fluency

Analytical thinking

Project coordination

Customer-facing

Organization

Attention to detail

MS Office

Project tracking tools

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

Opensignal is seeking a Brand Licensing Program Coordinator to scale our Americas licensing program. You will serve as the main contact for clients, guiding onboarding and asset delivery, while collaborating with Sales, Product, Marketing, and Support to keep workflows smooth.

The role requires multi-regional coordination, strong organizational skills and fluency in English, with preferred Spanish/Portuguese language skills. A hybrid work approach and competitive compensation are offered.