Brand Leader & Team Coach – Retail Excellence

Tapestry; West Palm Beach, Northern (FL, KY); Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Parental leave

Commuter Benefits

Job summary

Coach is seeking a Lead Supervisor in West Palm Beach, FL to uphold a strong leadership presence on the sales floor and drive exceptional customer experiences. You will lead store initiatives, support operations, and coach the team while recruiting and evaluating performance.

The role emphasizes clienteling, policy compliance, and building an inclusive, high-performing culture aligned with Coach values and the Tapestry family.

Qualifications

• Experience leading retail teams and driving sales targets.
• Ability to analyze sales data and identify trends.
• Proven capability in coaching, feedback, and performance reviews.
• Experience supporting HR activities and conflict resolution.
• Strong leadership presence and customer-focused mindset.

Responsibilities

• Maintain leadership presence to achieve sales targets and exceptional customer experience.
• Lead store initiatives and support full operation of the business.
• Coach and develop team; recruit and evaluate performance.
• Ensure policy compliance and a positive, inclusive store culture.
• Provide clienteling and nurture customer relationships to meet goals.

Skills

Brand leadership

Sales analysis

Customer focus

HR support

Recruiting

Team coaching

Job description

Coach is seeking a Lead Supervisor in West Palm Beach, FL to uphold a strong leadership presence on the sales floor and drive exceptional customer experiences. You will lead store initiatives, support operations, and coach the team while recruiting and evaluating performance.

The role emphasizes clienteling, policy compliance, and building an inclusive, high-performing culture aligned with Coach values and the Tapestry family.