Brand Experience & Visual Merchandising Manager

Urban Outfitters; Nashville (TN); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters seeks a Visual Merchandising Manager for our Nashville store at 2126 Abbott Martin Rd, Nashville, TN 37215. You will lead store display strategy, collaborate with the Display Artist and Department Managers to create engaging visuals that drive sales and delight customers.

The role emphasizes leadership, people development, and hands-on merchandising from planning through execution, with a focus on brand experience, floor planning, and delivering exceptional customer service.

Qualifications

• Passion for UObrand.
• 3+ years store visual merchandising and leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Experience with floor planning.
• Proven record of developing great talent.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer
• Delivers exceptional customer experiences that are engaging and personalized, yet efficient
• Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment
• Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth
• Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display
• Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team
• Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline
• Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience
• Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns
• Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer
• Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision
• Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager

Skills

Visual merchandising

Leadership

Job description

Urban Outfitters seeks a Visual Merchandising Manager for our Nashville store at 2126 Abbott Martin Rd, Nashville, TN 37215. You will lead store display strategy, collaborate with the Display Artist and Department Managers to create engaging visuals that drive sales and delight customers.

The role emphasizes leadership, people development, and hands-on merchandising from planning through execution, with a focus on brand experience, floor planning, and delivering exceptional customer service.