Brand Experience Tour Lead

Turnkey DOT, LLC; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Turnkey is seeking a Tour Manager to lead nationwide event activations. You will be the face of the client’s brand, learn core product details, and guide on‑site staff through complex tours and large festivals.

Responsibilities include managing assets, driving KPIs, and ensuring smooth setup/teardown while maintaining brand integrity and effective on‑site communication with teams and clients.

Qualifications

• Willing and able to learn about the client’s brand and main product offerings.
• Outgoing, confident around people and able to speak in front of a crowd.
• Tech‑savvy and able to troubleshoot as needed.
• Hard worker who can think on the spot to resolve issues.
• A leader who can educate, lead, and inspire a team.

Responsibilities

• Being the face of the client’s brand and learning required brand information.
• Managing event/tour, giving priority to goals and objectives.
• Managing asset setup, teardown, and proper storage throughout tour.
• Executing retail events and large festivals based on activation elements & criteria.
• Educating and managing on‑site event staff.
• Drive and track main KPIs (email registrations, coupon distribution, sample distribution, footprint attendance) and reporting to POC after every event.
• Capturing social content based on client requests and needs.
• Given pre-approved brand speaking points, addressing any on‑site media presence.

Skills

Outspoken leader

People skills

Tech‑savvy

Reliable hard worker

Public speaking

Job description

Turnkey is seeking a Tour Manager to lead nationwide event activations. You will be the face of the client’s brand, learn core product details, and guide on‑site staff through complex tours and large festivals.

Responsibilities include managing assets, driving KPIs, and ensuring smooth setup/teardown while maintaining brand integrity and effective on‑site communication with teams and clients.