Brand Experience Specialist, Flexible Schedule & Growth

A&F Stores, Inc.; Pinecrest Estates (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate Program

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. operates a global, digitally led omnichannel retail environment. This role focuses on delivering a warm, inclusive customer experience while maintaining store presentation and efficient operations in a fast-paced setting.

You will assist customers with product questions and styling guidance, handle sales floor tasks, and support omni-channel order fulfillment to ensure a seamless brand experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming service to customers and offer product support and styling guidance.
• Support replenishment and maintain a clean, organized sales area with presentation standards.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support online orders such as Save the Sale, in-store pick-up, and ship-from-store fulfillment.

Skills

Welcoming service

Dynamic environment

Organization & detail

Attendance & reliability

Job description

Abercrombie & Fitch Co. operates a global, digitally led omnichannel retail environment. This role focuses on delivering a warm, inclusive customer experience while maintaining store presentation and efficient operations in a fast-paced setting.

You will assist customers with product questions and styling guidance, handle sales floor tasks, and support omni-channel order fulfillment to ensure a seamless brand experience.