Brand Experience Specialist — Flexible Schedule & Discount

Abercrombie & Fitch Spain, SL; Duluth (MN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who’ll Celebr​

Job summary

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically. You’ll help shoppers find what they need and maintain a welcoming environment.

You will handle in-store service, product replenishment, and seamless omni-channel tasks such as online orders, returns, and in-store pickup. A friendly, reliable team member with strong attention to detail is encouraged to apply.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation in a natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Multitasking

Organizational skills

Reliability

Job description

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically. You’ll help shoppers find what they need and maintain a welcoming environment.

You will handle in-store service, product replenishment, and seamless omni-channel tasks such as online orders, returns, and in-store pickup. A friendly, reliable team member with strong attention to detail is encouraged to apply.