Brand Experience Specialist | Flexible Schedule & Discount

Abercrombie & Fitch Co.; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engage customers with care, and uphold an inviting environment. You will help customers find what they need and maintain an appealing store presentation.

The role focuses on providing warm service, assisting with replenishment, and handling in-store and online orders to support a seamless omni-channel experience. Join a globally recognized brand that celebrates individuality and teamwork.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Sales experience

Communication skills

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engage customers with care, and uphold an inviting environment. You will help customers find what they need and maintain an appealing store presentation.

The role focuses on providing warm service, assisting with replenishment, and handling in-store and online orders to support a seamless omni-channel experience. Join a globally recognized brand that celebrates individuality and teamwork.