Brand Experience Specialist

Brobston Group; Birch Run (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

Brobston Group in Birch Run, MI, is seeking a Brand Ambassador to deliver personalized service and help create an exceptional customer experience while upholding Ralph Lauren brand standards.

You will engage customers with styling guidance, support sales goals, and assist with store operations including opening/closing tasks and merchandising. This role emphasizes teamwork, inclusivity, and brand integrity.

Qualifications

• Retail experience in high-volume or high-profile settings preferred.
• Strong communication and relationship-building with customers and colleagues.
• Ability to operate a register, stand, and lift or climb as needed.

Responsibilities

• Deliver attentive customer service for styling, sizing, and fitting room needs.
• Pursue sales objectives and educate customers about programs and offerings.
• Support floor and back-of-house standards including opening/closing tasks and replenishment.
• Maintain visual standards and share product feedback with management.
• Contribute to a positive, professional team environment.

Skills

Customer service

Sales goals

Communication

Team collaboration

Job description

Brobston Group in Birch Run, MI, is seeking a Brand Ambassador to deliver personalized service and help create an exceptional customer experience while upholding Ralph Lauren brand standards.

You will engage customers with styling guidance, support sales goals, and assist with store operations including opening/closing tasks and merchandising. This role emphasizes teamwork, inclusivity, and brand integrity.