Brand Experience Sales Specialist

Alice and Olivia; Boca Raton (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Alice and Olivia at Saks Fifth Avenue Boca Raton seeks a Brand Experience Sales Specialist to maximize sales of ALICE + OLIVIA, FRAME, and rag & bone. You will deliver outstanding service, maintain compelling merchandising, and build a personal clientele while educating colleagues.

Join a dynamic team to drive brand presentation, partner with store leadership, and exceed sales goals through expert product knowledge and customer engagement.

Qualifications

• 3-5 years in retail sales.
• Strong communication skills.
• Flexible schedule including days, nights, and weekends.

Responsibilities

• Serve as the key vendor partner to the General Manager/Assistant General Manager for ALICE+OLIVIA, FRAME, and rag & bone.
• Cultivate customer experience and product presentation.
• Collaborate with Visual Merchandising and store teams to maintain brand standards.
• Motivate store partners to achieve brand sales goals.
• Lead product knowledge and selling education for all three brands.
• Report on daily KPIs, weekly recaps and seasonal performance.
• Analyze data to identify opportunities and grow business.
• Foster a customer-centric team culture.

Skills

Retail sales experience

Customer service

Communication

Job description

POSITION SUMMARY:

The Brand Experience Sales Specialist will be focused on maximizing the sales of ALICE + OLIVIA, FRAME, and rag & bone products throughout Saks Fifth Avenue Boca Raton. This is achieved by offering outstanding customer service, product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues.

KEY RESPONSIBILITIES:

• Serve as the key vendor partner to the General Manager/Assistant General Manager on all facets of all three brands
• Responsible for the cultivation of the businesses including customer experience and product presentation
• Partner with the Visual Merchandising brand and store teams ensuring all standards are maintained and that the brand images are elevated
• Leverage and motivate store partners and leadership teams to achieve the sales goals set by each brand, in addition to working closely with all brand partners
• Lead store-line product knowledge and selling education tools
• Effectively report on Daily KPI’s, Weekly Recaps and tracking business to plans weekly, monthly and seasonally
• Analyze data and ground intelligence to identify and capitalize on key business opportunities
• Cultivate a customer centric team culture
• Communicate priorities and business-driving information to ensure leadership is aligned and equipped to maximize opportunities

REQUIREMENTS:

• 3-5 years in retail sales experienced required
• Previous management experience preferred but not required
• Strong communication skills. Comfortable communicating with both the brand and stores via email and phone
• Continuous standing and walking; ability to move around all store areas and be accessible to customers
• Ability to bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
• Ability to work a flexible schedule including days, nights, and weekends when business needs

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.