Brand Experience Lead

AEO; Strongsville (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

40% off AE & Aerie year-round

Staff discount

Job summary

AEO is seeking a part-time Sr Brand Ambassador to bring the brand to life in our stores. You’ll deliver an amazing shopping experience, greet guests, educate on AE and Aerie products, and represent our values with your real self.

You'll work across sales floor, cash wrap, fitting room and stockroom, resolve guest concerns, and promote the loyalty program. If you love retail, energetic pace, and teamwork, this is the role for you.

Qualifications

• Must be 18 years of age.
• Retail experience preferred.
• Strong communication and customer service skills.

Responsibilities

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset.
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

Job description

AEO is seeking a part-time Sr Brand Ambassador to bring the brand to life in our stores. You’ll deliver an amazing shopping experience, greet guests, educate on AE and Aerie products, and represent our values with your real self.

You'll work across sales floor, cash wrap, fitting room and stockroom, resolve guest concerns, and promote the loyalty program. If you love retail, energetic pace, and teamwork, this is the role for you.